Orders submitted cannot be cancelled once the tracking information has been generated. In general tracking information is generated 48 hours from the time that the order is submitted. To cancel an order placed before tracking information is generated, please contact our Live Chat team as soon as possible.


All sales are final. We do not offer refunds or exchanges on any of our products regardless of whether they have been used or not. Please place your order carefully. If you have any questions about our products, please contact us via Live Chat (Monday – Friday ; 9am to 6pm).